You should make sure that terminology that is ambiguous or unclear is made clear with definitions.

This can avoid mistakes and reduce the time necessary to re-design.

For example:

• “Rail Overbridge”. Is this a rail bridge that goes over something, or is it a rail with a bridge over it?
  • A Rail Overbridge is a bridge over the railway.
  • A Rail Underbridge is a bridge carrying the railway and allowing a roadway, river etc. to pass under the railway.

You may have to get clarifications of definitions from you project sponsor for organizational specific terms.

Don’t assume all your team knows the terms.

Tagged with: definitions • mistakes • terminology • terms

Filed under: Communication • Design • Documentation

Clarify the terms and conditions with the new project manager.

If the client changes during a project (or the client project manager changes), then you as the project manager should make sure to clarify all the contract terms and conditions, deliverables, and scope with the new client or client’s project manager.

Obviously the scope will need to be clarified, but it is also important to go over with the new client or project manager all the finer details of the contract to avoid any uncertainty or surprises on their part.

It is not ideal just to let them read the contract. Good communication is important and a proper discussion of the existing terms will make a smoother business relationship.

Tagged with: Client • Communication • conditions • Contract • deliverables • details • Scope • terms

Filed under: Communication • Contract • Documentation