My Project Management Lessons » end result http://www.myprojectlessons.com Lessons learned in Project Management Sat, 28 Nov 2009 02:34:57 +0000 en hourly 1 http://wordpress.org/?v= What Does the Client Really Want http://www.myprojectlessons.com/2009/07/what-does-the-client-really-wan/ http://www.myprojectlessons.com/2009/07/what-does-the-client-really-wan/#comments Wed, 29 Jul 2009 09:08:11 +0000 michael http://www.myprojectlessons.com/?p=575 Related Posts
  1. Eliminate Unnecessary Features
  2. Keep the Client Up to Date
  3. Produce Performance Measurements
]]> Make sure you know what the client really wants. You are working for them as a means to an end. Make sure you know what this end result is supposed to be.

Make sure you get their statement of this. A large scope document is often included, but it is important that you have an understanding of what is really wanted.

An example I have heard is: In building a palace, you might deliver great quality, great cost savings, and be ahead of schedule, but what the king really wants is something amazing to look at (more gold, more turrets etc).

Related Posts

  1. Eliminate Unnecessary Features
  2. Keep the Client Up to Date
  3. Produce Performance Measurements
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