The title says it all.

Document all communication with your client (and with suppliers and contractors).

  • Even with friendly or familiar clients.
  • Client’s project manager may change, so verbal agreements won’t be recognised.
  • Possibly use an incoming and outgoing correspondence log.

Related Posts

  1. Document all Changes, Variations, and Agreements
  2. Document Folders
  3. Document Design Changes and Delays
  4. Good Change Management System
  5. Good Document System

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Filed under: Documentation

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