Lessons learned in Project Management

Organise Design Carefully

When doing a project that requires design, you should plan the time required for design carefully and allow adequate time for the design to be completed.

You should also write a design brief describing what you expect the designers to deliver and get them to agree on a schedule and cost for this (even for an internal design department).

Make sure you also account for design review (by the senior designer), drafting, engineering review of the drafting, redrafting of changes and corrections, and final review and issue.

It is important to allow for all these things and get the design leader to agree on time allowances for this.

You may find that if a design leader has agreed to a brief (including expected delivery times) and signed it then they will be more likely to work on your designs instead of other departments or projects designs (who don’t have a clear agreement).

It is not enough to send the design lead a list of target dates or descriptions, you need to set it all out in a clear document and get them to agree to (and preferably sign) this.

Note that final design review and signoff can be a big bottle neck if there is only one designer authorised to do this.

Increase Efficiency In the Office

In an office dedicated to your project, seek ways to improve efficiency, and don’t allow “green” or “efficiency” measures to actually decrease efficiency. For example, I have seen many offices that have removed all the rubbish bins and recycling bins from the office areas. Staff are told to use the bins in the kitchen orContinue Reading

Key Performance Indicators (KPI’s) and Records

It is important to keep a good record of the things you do to meet your stated goals. E.g. Goal to improve safety – keep a record of all the safety issues you have raised in meetings. Keeping these records helps prove to project stakeholders that you are actively working towards achieving the project KPI’sContinue Reading

Make Project Policies, Procedures, and Forms Easy to Find

For projects to run efficiently the team members need to be able to find and use policies, procedures and particularly forms easily and without having to spend time looking for them or asking others for them. The project management office should make all these documents very easy to find on the corporate intranet, with searchableContinue Reading

Start Meetings On time

Starting meetings on time and finishing on time creates in the team a sense of organisation and planning. If meetings constantly start late, people will turn up later and later. This will waste time but will also create a sense that the organiser/PM doesn’t have control of the project or doesn’t care about it. StartingContinue Reading

Control of Documents

Keep good control of formal documents. When writing a set of documents, plans, etc, make sure that final production is coordinated by one person, or that the file storage is controlled so as to avoid any confusion. If not then one manager may look at the document, change it, and get an admin person toContinue Reading

Get IT Systems Right When Out of the Office

It is important to get the setup of all the IT systems correct early in a project. For example. If you have a team placed in a client office to do a project, they need to have good printing, internet, network drive access etc. Yet many projects in a client office are not given accessContinue Reading

Clarify Client Expectations

Clarify the expectations of your client. If you don’t you may find that they expect the project outcome to be a lot different than it really is. There is no use gold plating something if what they really want is something that is unobtrusive and simple.Continue Reading

Monitor Project Performance

Regularly monitor the performance of your project against the baseline. Measure performance of cost against time, but also on completion of milestones and deliverables. Make sure you develop actions to correct deviations and prevent them happening again.Continue Reading

Building Approvals

Make sure you specify in contracts and specifications that contractors are responsible for obtaining all relevant building and plumbing approvals for their work. Put that in writing but also verbally remind them in your startup meeting. Specify that they cannot start work on the site until they receive these approvals. Get them to send youContinue Reading